Regulations of the loyalty program

"Tea leaf"

version dated 10.05.2024


§ 1 Definitions

1) Program - loyalty program organized on the territory of the Republic of Poland and addressed to customers of the chain of "Czas na Têbatê" company stores owned by PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Wrocław.
2. Organizer - PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with headquarters in Wrocław (52-008), 5 Sosnowiecka Street, KRS 0001080458, REGON 527610437, NIP 8992984184.
3) Salon - a salon covered by the Program, located on the territory of the Republic of Poland, belonging to the sales network under the brand "Czas na Herbatę", owned by PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Wrocław or a franchise salon belonging to the Czas na Herbatę network. Any Czas na Herbatê salon may be excluded from the Program or included in the Program by the Organizer at any time during the Program. The list of Czas na Têbatê company and franchise salons participating in the Promotion is attached as Appendix 1 to these Regulations.
4. Website - the Organizer's website available at www.czasnaherbate.net.
5. online store - the Organizer's online sales platform, available at czasnaherbate.net.
6. Participant - a customer of the Lounge meeting the requirements of the Regulations, being a consumer within the meaning of Article 22(1) of the Act of April 23, 1964 Civil Code (Journal of Laws of 2018, item 1025).
7. program card - a paper card, which allows the use of the Program, received by the Participant as part of the "Tea Leaf" loyalty program conducted by the Organizer. The Program Card entitles the Participant to participate in the Program up to and including the Card's expiration date. The expiration date of the card is placed on the Program Card issued to the Participant.
8. Leaves - loyalty points awarded to the Participant for purchasing certain products covered by the Program in Czas na Teara Stores.
9. Discount Code - a code placed on the Participant's Card that allows the Participant to take advantage of a discount in the Online Store.
10. Regulations - these Regulations of the Loyalty Program "Tea Leaf".

§ 2 General Provisions

(1) The Program is conducted on the basis of the Regulations defining rights and obligations of the Participant and the Organizer.
(2) The Program is conducted in order to promote and market the activity of the Organizer.
(3) The Program starts on May 10, 2024 and is valid until 31.12.2024 or until the stocks of the products covered by the promotion are exhausted.
(4) The Organizer reserves the right to terminate the Program at any time, without giving any reason, subject to informing Participants at least one month in advance. This information will be announced via the Website and announcements in the Stores participating in the Program, specifying the exact date of termination of the Program.
(5) The Program cannot be combined with other promotions or programs conducted by the Organizer, except for programs whose regulations state that they can be combined with the Program.

§ 3 Participation in the Program

Participation in the Program is voluntary. In order to participate in the Program it is necessary to make a purchase in the Czas na Teara Salon.
(2) The Participant, at the time of joining the Program, accepts the conditions set forth in the Regulations. Participants may join the Program at any time during its duration.
(3) Participants may be natural persons with full legal capacity.
4. the Participant takes part in the Program personally. The Participant is excluded from acting through a representative. The Participant is not entitled to transfer rights and obligations related to participation in the Program to a third party.
(5) Participants of the Program may not be employees of the Organizer.
6. the Participant of the Program should act in accordance with the applicable laws, as well as in accordance with the rules of social coexistence and good morals. The Organizer has the right to exclude the Participant from the Program in case the Participant does not meet the requirements for participation, violates the rules of the Program, commits actions prohibited by law or other actions against the Organizer or another Participant.
(7) If the Organizer suspects that a Participant is violating the rules of the Program, the Organizer reserves the right to initiate an investigation and temporarily block the Program Card for a given Participant. This process may result in either removal of the Participant from the Program if the investigation confirms a violation of the rules, or discontinuation of the case if no violations are found. If the Participant is removed from the Program, the Organizer may deny the Participant the benefits of the Program to which he/she is entitled. If the investigation finds no violations, the Organizer will issue a termination decision. The Participant has the right to appeal the decision of the Organizer in accordance with the complaint procedure specified in § 7 of the Regulations.
(8) The Participant ceases to participate in the Program upon the Participant's written resignation, the Organizer's decision to exclude the Participant, or in the event of the Participant's death. The Participant may send his/her resignation from the Program in writing to the Organizer's address: PROGRESSIVE sp. z o.o., 5 Sosnowiecka Street, 52-008 Wrocław, with a note: "Tea Leaf Program".
If the Participant does not exercise his/her rights provided for in the Program during the Program's duration, the Participant is not entitled to make any claims of the above against the Organizer.

§ 4 Rules of the Program

(1) The Participant participates in the Program by purchasing products in:
a. Salon by registering the purchase of tea or coffee by weight on the Program Card at the time of purchase.
b. Online Store by providing the Discount Code at the time of finalizing the order of tea or coffee by weight.
2. the Program participant is entitled to:
a. Receive a discount on the purchase of 50 g of any tea composition by weight with a maximum selling price of 35 PLN gross per 100 g, for 1 PLN gross, after the Participant has previously obtained 4 (four) leaves. The Participant will receive 1 (one) Leaf at the time of purchase of teas and coffees by weight in the Salon, for a sum equal to or exceeding PLN 35 gross on a single receipt. Taking advantage of this discount at the Salon requires presenting the Program Card to the Salon employee, immediately before making the purchase, in order to place a Leaf in the space provided on it in the form of a stamp. The stamp shall constitute confirmation of the use of this discount.
b. A one-time discount of 15%, on purchases of the entire assortment of coffees and teas by weight. In order to take advantage of the discount, it is necessary to show the Program Card to a Salon employee immediately before making a purchase on the next purchase after the Participant joins the Program. Taking advantage of the one-time discount by the Participant is possible only in the salon where the Card was issued and is recorded by entering the date of realization of the discount purchase by the salesperson.
c. A permanent discount of 15%, on purchases of the entire assortment of coffees and teas by weight in the Online Store. In order to take advantage of the discount, it is necessary to enter in the Online Store in the "shopping cart" section the Discount Code provided on the Card. The discount code can be used repeatedly, up to and including the expiration date of the Card.
(3) Obtaining a reward in the Program is possible only by exchanging the obtained Leafs, taking advantage of a one-time discount or using the Discount Code for a discount, without the possibility of obtaining a cash equivalent or making surcharges on the value of the purchase.
(4) As part of the Program and in order to make it more attractive, the Organizer reserves the right to conduct promotional activities for Program Participants other than those listed in the Regulations. In case of introduction of the above-described promotional activities to the Program, the Organizer will inform the Participants about the rules and details of a given promotion through selected media, i.e. the Website or a message in the Showrooms.

§ 5 Program Card

(1) The Program Card is the property of the Organizer and is issued to the Program Participants.
2. the Program Card may be used only for the purposes of the Program and in accordance with these Regulations.
3. the Program Card, issued to the Participant, is a bearer card. The Organizer shall not be liable for damages incurred by the Participant in connection with transactions made by unauthorized persons who came into possession of the Program Card.
(4) The Program Card may be used only up to the expiration date specified on the card.
(5) In case the Participant loses or destroys the previously held Program Card, a new copy of the card will not be issued to the Participant, and the obtained Leafs and other benefits resulting from its possession are subject to forfeiture.


§ 7 Complaint procedure

(1) The Participant may submit complaints in writing to the Organizer's address: PROGRESSIVE sp. z o.o., 5 Sosnowiecka Street, 52-008 Wrocław, with the annotation: "Tea Leaf Program".
(2) The complaint should contain the name and surname of the Participant, his/her mailing address and a detailed description and reason for the complaint along with the claim of the complainant.
(3) The submitted complaint will be considered by the Organizer within 14 working days from the date of receipt of the complaint. Interested parties will be notified of the complaint consideration in writing to the address provided in the correspondence. The date of consideration of the complaint shall be the date of sending the correspondence by mail.
(4) The above complaint procedure does not exclude the Participant's right to pursue his claims in a court of law.
§ 8 Personal data protection
(5) The Administrator of Participants' personal data is PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Wrocław (52-008), 5 Sosnowiecka Street, KRS 0001080458, REGON 527610437, NIP 8992984184.
(6) Detailed rules related to the processing of Participant's personal data are set forth in the Privacy Policy, available online at: https://czasnaherbate.net/blog/polityka-prywatnosci/

§ 9 Final Provisions

(1) Application for participation in the Program means that the Participant has read the Terms and Conditions and accepts them.
(2) The full content of the Regulations will be available at the Organizer's headquarters, in Company Stores and on the Website. The basic rules of the Program will be included in the information materials distributed in connection with the Program.
(3) The Organizer may amend the Regulations at any time for important reasons, including technological, business or legal changes. Participants will be notified of the planned change to the Regulations via the Website at least 14 days in advance. The Organizer reserves the right to amend the Terms and Conditions, with the proviso that the amendment of the Terms and Conditions will not cause the Participant to lose the rights already acquired by him/her in the Program, which does not limit the Organizer's right to terminate the Program in accordance with § 2 section 4 of the Terms and Conditions and § 3 section 8 of the Terms and Conditions. The amendment to the Regulations is effective with respect to Participants who do not resign from participation in the Program in accordance with the provision of § 3 Section 10 of these Regulations.
(4) In cases not regulated by these Regulations, the relevant provisions of the law commonly applicable in Poland shall apply.
(5) Any disputes arising from the fulfillment of obligations related to the Program will be settled by common courts.

Attachment No. 1
List of Czas na Herbatê stores participating in the "Listek herbaty" loyalty program

Belchatow
Olimpia
Kolejowa 6 Street, 97-400 Belchatow

Białystok
Jurowiecka
1 Jurowiecka Street, 15-101 Bialystok

Bialystok
Bialystok
Milosz street 2, 15-265 Bialystok

Bielsko-Biala
Gemini
20 Leszczyńska St., 43-300 Bielsko-Biała

Bielsko-Biala
Sfera
5 Mostowa St., 43-300 Bielsko-Biała

Dąbrowa
Pogoria
Jana III Sobieskiego 6 st., 41-300 Dąbrowa

Elbląg
Ogrody
Il. Pułkownika Dąbka 152, 82-300 Elbląg

Gdańsk
Auchan
Szczęśliwa St. 3, 80-176 Gdańsk

Gdańsk
Alfa
41c Kołobrzeska St., 80-391 Gdańsk

Gdynia
Klif
al. 256 Zwycięstwa, 81-525 Gdynia

Gdynia
Riviera
ul. Kazimierza Górskiego 2, 81-304 Gdynia

Gorzów
Askana
al. Konstytucji 3-go maja 102, 66-400 Gorzów

Grudziądz
Galeria Grudziądzka
45 Konarskiego St., 86-300 Grudziądz

Jelenia Góra
Sudecka
al. Jana Pawła II 51 , 58-506 Jelenia Góra

Kalisz
Amber
82 Górnośląska St., 62-800 Kalisz

Kalisz
Tęcza
3 Maja St. 1, 62-800 Kalisz

Katowice
Libero
229 Kościuszki St., 40-600 Katowice

Kielce
Korona
26 Warszawska St., 25-312 Kielce

Kielce
Echo
20 Świętokrzyska St., 25-406 Kielce

Koszalin
Forum
1 Paderewskiego St., 75-736 Koszalin

Koszalin
Emka
20 Jana Pawła II Street, 75-752 Koszalin

Krakow
Serenada
41 Bora Komorowskiego St., 31-416 Kraków

Kraków
Bonarka
11 Kamieńskiego St., 30-644 Kraków

Kraków
Krakowska
5 Pawia St., 31-154 Kraków

Krakow
Kazimierz Gallery
34 Podgórska St., 31-536 Kraków

Kłodzko
Twierdza
Noworudzka 2, 57-300 Kłodzko St.

Leszno
Leszno Gallery
al. Aleje Konstytucji 3 Maja 12, 64-100 Leszno

Lubin
Cuprum Arena
20 Generała Władysława Sikorskiego St., 59-300 Lubin

Lublin
Vivo
al. Lubelska 2, 20-108 Lublin

Mielec
Navigator
Powstańców Warszawy Street 4, 39-300 Mielec

Olsztyn
Warmińska
26 Tuwima St., 10-748 Olsztyn

Olsztyn
Aura
Piłsudskiego 16 street, 10-576 Olsztyn

Opole
Solaris
pl. Kopernika 16, 45-040 Opole

Opole
Karolinka
Wrocławska 154, 45-835 Opole

Ostrów
Ostrovia
Kaliska 120 street, 63-400 Ostrów Wielkopolski

Piotrków Trybunalski
Focus
ul Słowackiego 123, 97-300 Piotrków

Piła
Vivo
ul 14-go Lutego 26, 64-920 Piła

Poznan
Plaza
ul. Drużbickiego 3, 61-693 Poznań

Poznan
Posnania
Pleszewska St. 1, 61-136 Poznan

Plock
Wisła
144 Wyszogrodzka St., 09-410 Plock

Rumia
Rumia
Grunwaldzka 108 street, 84-230 Rumia

Stalowa Wola
Vivo
42 Chopina St., 37-450 Stalowa Wola

Suwałki
Plaza
Generała Józefa Dwernickiego 15 street, 16-400 Suwałki

Szczecin
Galaxy
al. Wyzwolenia 18/20, 70-554 Szczecin

Szczecin
Gryf
32 Wiosenna St., 70-807 Szczecin

Tarnów
Gemini
Nowodąbrowska 127, 33-100 Tarnów

Tomaszów Mazowiecki
Tomaszów
ul. Warszawska 1, 97-200 Tomaszów Mazowiecki

Tychy
Gemini
2C Towarowa St., 43-100 Tychy

Warsaw
Młociny
Zgrupowania AK Kampinos Street 15, 01-943 Warsaw

Warsaw
Północna
17 Swiatowida St., 03-144 Warsaw

Warszawa
Sadyba Best Mall
Powsińska 31 Street, 02-903 Warszawa

Warsaw
Galeria Mokotów
12 Wołoska St., 02-675 Warsaw

Warszawa
Centrum Ursynów
427 Puławska St., 02-801 Warszawa

Warsaw
Reduta
al. Jerozolimskie 148, 02-326 Warszawa

Warsaw
Złote Tarasy
59 Złota St., 00-120 Warsaw

Warsaw
Arkadia
al. Jana Pawla II 82, 00-175 Warszawa

Warsaw
Wola Park Level 1
124 Górczewska St., 01-460 Warsaw

Warsaw
Wola Park Level 0
124 Górczewska St., 01-460 Warsaw

Wrocław
Tesco
Czekoladowa Street 9, 55-075 Bielany Wrocławskie

Wrocław
Dominikańska
pl. Dominikański 3, 50-159 Wrocław

Wrocław
Pasaż Grunwaldzki
pl. Grunwaldzki 22, 50-363 Wroclaw

Wrocław
Auchan
6 Francuska Street, 55-040 Kobierzyce

Wrocław
Borek
ul. Hallera 52, 50-984 Wrocław

Zabrze
Platan
pl. Teatralny 12, 41-800 Zabrze

Zielona Gora
Focus
17 Wrocławska St., 65-427 Zielona Góra

Łódź
Tulipan
94 Piłsudskiego St., 92-202 Łódź

Lodz
Manufaktura
5 Karskiego St., 91-071 Lodz

Inowrocław
Czas na Herbatê
16 Wojska Polskiego St., 88-100 Inowrocław

Torun
Czas na Herbatê
90 Wladyslaw Broniewskiego St., 87-100 Torun

Torun
Czas na Herbatę
15 Żółkiewskiego St., 87-100 Toruń

Torun
Czas na Herbatê
8 Olsztyńska Street, 87-100 Toruń

Bydgoszcz
Czas na Herbatê
1 Kruszwicka St., 85-110 Bydgoszcz

Brands
Czas na Herbatę
Józefa Piłsudskiego 1, 05-270 Marki

Warsaw
Czas na Herbatę
15 Głębocka St., 03-287 Warsaw

Siedlce
Czas na Herbatê
74 Józefa Piłsudskiego St., 08-110 Siedlce

Lublin
Czas na Herbatê
Aleja Spółdzielczości Pracy 88, 20-147 Lublin

Zamosc
Czas na Herbatê
Przemyslowa St. 10, 22-400 Zamosc

Lublin
Czas na Herbatê
13 Lipowa St., 20-020 Lublin

Warsaw
Czas na Herbatê
Jubilerska St. 1/3, 04-190 Warsaw

Wolomin
Czas na Herbatê
Geodetów 2 street, 05-200 Wołomin

Warsaw
Czas na Herbatê
72 Targowa St., 03-734 Warszawa

Pruszkow
Czas na Herbatê
19 Sienkiewicza St., 05-800 Pruszków

Ząbki
Czas na Herbatê
23 Powstańców St., 05-091 Ząbki

Warsaw
Czas na Herbatê
Kazimierza Szpotańskiego 4, 04-760 Warszawa

Piaseczno
Czas na Herbatê
46 Puławska St., 05-500 Piaseczno

Warsaw
Czas na Herbatê
4 Połczyńska St., 01-258 Warsaw

Warsaw
Czas na Herbatê
Sławoja-Składkowskiego 4 lok.R32, 02-497 Warszawa

Warsaw
Czas na Herbatê
Powstańców Śląskich Street 126 lok. 14, 01-466 Warsaw