Regulations of the loyalty program "Tea leaf"
Regulations of the loyalty program
"Tea leaf"
version dated 10.05.2024
§ 1 Definitions
1. Program - loyalty program organized on the territory of the Republic of Poland and addressed to customers of the chain of „Czas na Herbatę” (Time for Tea) showrooms, which is owned by PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Wrocław.
2. Organizer - PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Wrocław (52-008), 5 Sosnowiecka Street, KRS 0001080458, REGON 527610437, NIP 8992984184.
3 Salon - a salon covered by the Program, located in the territory of the Republic of Poland, belonging to the sales network under the brand "Czas na Herbatę", owned by PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered seat in Wrocław or a franchise salon belonging to the Czas na Herbatę network. Any Czas na Herbatę salon may be excluded from the Program or included in the Program by the Organizer at any time during the Program. The list of Czas na Herbatę company and franchise salons participating in the Promotion is attached as Appendix 1 to these Regulations.
4. Website - the Organizer's website available at www.czasnaherbate.net.
5. online store - the Organizer's online sales platform, available at czasnaherbate.net.
6. participant - a customer of the Salon meeting the requirements of the Regulations, being a consumer within the meaning of Article 22(1) of the Act of April 23, 1964 Civil Code (Journal of Laws of 2018, item 1025).
7. program card - a paper card, which enables the use of the Program, received by the Participant as part of the "Tea Leaf" loyalty program conducted by the Organizer. The Program Card entitles the Participant to participate in the Program up to and including the card expiration date. The expiration date of the card is placed on the Program Card issued to the Participant.
8. Leaves - loyalty points awarded to the Participant for the purchase of certain products covered by the Program in Czas na Herbatę.
9. discount code - a code placed on the participant's Card that allows to take advantage of a discount in the Online Store.
10. Terms and Conditions - these terms and conditions of the Loyalty Program "Tea Leaf".
§ 2 General provisions
(1) The Program is conducted on the basis of the Regulations defining the rights and obligations of the Participant and the Organizer.
(2) The program is conducted to promote and market the activities of the Organizer.
(3) The program begins on May 10, 2024 and is valid until 30.06.2025 or until the stock of the products covered by the promotion is exhausted.
(4) The Organizer reserves the right to terminate the Program at any time, without giving any reason, subject to informing the Participants at least one month in advance. This information will be announced via the Website and announcements in the Stores participating in the Program, specifying the exact date of termination of the Program.
(5) The Program shall not be combined with other promotions or programs conducted by the Organizer, except for programs whose regulations state that they can be combined with the Program.
§ 3 Participation in the Program
1 Participation in the Program is voluntary. In order to participate in the Program, it is necessary to make a purchase at the Czas na Herbatę Salon.
(2) The Participant at the time of joining the Program accepts the terms and conditions specified in the Regulations. Participants may join the Program at any time during its duration.
(3) Participants may be natural persons with full legal capacity.
4 The Participant shall participate in the program in person. The Participant is excluded from acting through a representative. The Participant is not entitled to transfer rights and obligations related to participation in the Program to a third party.
(5) Participants of the Program may not be employees of the Organizer.
6 The Participant of the Program should act in accordance with the applicable laws, as well as in accordance with the rules of social coexistence and good morals. The Organizer has the right to exclude the Participant from the Program in case the Participant does not meet the requirements for participation, violates the rules of the Program, commits actions prohibited by law or other actions against the Organizer or another Participant.
(7) If the Organizer suspects that a Participant is violating the rules of the Program, the Organizer reserves the right to initiate an investigation and temporarily block the Program Card for that Participant. This process may result in either removal of the Participant from the Program if the investigation confirms a violation of the rules, or discontinuation of the case if no violations are found. If the Participant is removed from the Program, the Organizer may deny the Participant the benefits of the Program to which he/she is entitled. If the investigation finds no violations, the Organizer will issue a termination decision. The Participant has the right to appeal the decision of the Organizer in accordance with the complaint procedure specified in § 7 of the Regulations.
(8) The Participant ceases to participate in the Program upon the Participant's written resignation, the Organizer's decision to exclude the Participant, or in the event of the Participant's death. The Participant may send his/her resignation from the Program in writing to the Organizer's address: PROGRESSIVE sp. z o.o., 5 Sosnowiecka Street, 52-008 Wrocław, with a note: "Tea Leaf Program".
(9) In the event that the Participant does not exercise the rights provided for in the Program during the Program period, the Participant shall not have the right to make any claims on this account against the Organizer.
§ 4 Program rules
(1) The participant takes part in the Program by purchasing products at:
a. Salon by registering the purchase of tea or coffee by weight on the Program Card at the time of purchase.
b. Online store by entering the Discount Code at the time of finalizing the order of tea or coffee by weight.
(2) The program participant is entitled to:
a. Receive a discount on the purchase of 50 g of any tea composition by weight with a maximum selling price of 35 PLN gross per 100 g, for 1 PLN gross, after the Participant first obtains 4 (four) Leaves. The Participant will receive 1 (one) Leaf at the time of purchase of teas and coffees by weight in the Salon, for a sum equal to or exceeding PLN 35 gross on a single receipt. Taking advantage of this discount at the Salon requires presenting the Program Card to the Salon employee, immediately before making the purchase, in order to place a Leaf in the space provided on it in the form of a stamp. The stamp constitutes confirmation of the use of this discount.
b. A one-time discount in the amount of 15%, on purchases of the entire assortment of coffees and teas by weight. In order to take advantage of the discount, it is necessary to show the Program Card to the Salon employee immediately before making the purchase, on the next purchase after the Participant joins the Program. Taking advantage of the one-time discount by the Participant is possible only in the salon where the card was issued and is recorded by entering the date of realization of the discount purchase by the salesperson.
c. A fixed discount of 15%, on purchases of the entire assortment of coffees and teas by weight in the Online Store. In order to take advantage of the discount, the Discount Code provided on the Card must be entered in the Online Store in the "shopping cart" section. The discount code can be used repeatedly, up to and including the expiration date of the Card.
(3) Obtaining a prize in the Program is possible only by exchanging the obtained Leafs, taking advantage of a one-time discount or using a Discount Code for a discount, without the possibility of obtaining a cash equivalent or making surcharges on the value of the purchase.
(4) As part of the Program and in order to make it more attractive, the Organizer reserves the right to conduct promotional activities for Program Participants other than those listed in the Regulations. In case of introduction of the above-described promotional activities to the Program, the Organizer will inform the Participants about the rules and details of a given promotion through selected media, i.e. the Website or a message in the Showrooms.
§ 5 Program Charter
(1) The program card is the property of the Organizer and is issued to Program Participants.
(2) The program card may be used only for the purposes of the Program and in accordance with these Regulations.
(3) The Program Card issued to the Participant is a bearer card. The Organizer shall not be liable for damages incurred by the Participant in connection with transactions made by unauthorized persons who came into possession of the Program Card.
4 The program card can only be used up to the expiration date specified on the card.
(5) If the Participant loses or destroys the previously held Program Card, a new copy of the card shall not be issued to the Participant, and the obtained Leafs and other benefits of the card shall be forfeited.
§ 6 Complaint procedure
(1) The Participant may submit complaints in writing to the Organizer's address: PROGRESSIVE sp. z o.o., 5 Sosnowiecka Street, 52-008 Wrocław, with the annotation: "Tea Leaf Program".
(2) The complaint should include the name of the Participant, his mailing address and a detailed description and reason for the complaint, along with the claim of the complainant.
(3) The submitted complaint will be considered by the Organizer within 14 working days from the date of receipt of the complaint. Interested parties will be notified of the complaint consideration in writing to the address provided in the correspondence. The date of consideration of the complaint shall be the date of sending the correspondence by mail.
(4) The above complaint procedure does not exclude the Participant's right to pursue his claims in a court of law.
§ 8 Personal data protection
5 The administrator of Participants' personal data is PROGRESSIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Wrocław (52-008), 5 Sosnowiecka Street, KRS 0001080458, REGON 527610437, NIP 8992984184.
(6) Detailed rules related to the processing of Participant's personal data are set forth in the Privacy Policy, available online at: https://czasnaherbate.net/polityka-prywatnosci/
§ 7 Final provisions
(1) Application for participation in the Program means that the Participant has read and accepts the Terms and Conditions.
(2) The full content of the Terms and Conditions will be available at the Organizer's headquarters, in the Company's Stores and on the Website. The basic rules of the Program will be included in the information materials distributed in connection with the implementation of the Program.
(3) The Organizer may amend the Terms and Conditions at any time for valid reasons, including technological, business or legal changes. Participants will be notified of the planned change to the Terms and Conditions via the Website at least 14 days in advance. The Organizer reserves the right to amend the Terms and Conditions, with the proviso that the amendment of the Terms and Conditions will not cause the Participant to lose the rights already acquired by him/her in the Program, which does not limit the Organizer's right to terminate the Program in accordance with § 2 section 4 of the Terms and Conditions and § 3 section 8 of the Terms and Conditions. The amendment to the Regulations shall be effective with respect to Participants who do not resign from the Program in accordance with the provision of § 3 Section 10 of these Regulations.
(4) In cases not regulated by these Regulations, the relevant provisions of the laws commonly applicable in Poland shall apply.
(5) Any disputes arising from the performance of obligations related to the Program shall be resolved by the courts of law.
Appendix 1
List of Czas na Herbatę stores participating in the "Listek herbaty" loyalty program
Belchatow
Olympia
Kolejowa 6 Street, 97-400 Belchatow
Bialystok
Jurowiecka
1 Jurowiecka Street, 15-101 Bialystok
Bialystok
White
2 Milosz Street, 15-265 Bialystok
Bielsko-Biala
Gemini
20 Leszczyńska St., 43-300 Bielsko-Biała
Bielsko-Biala
Sphere
5 Mostowa St., 43-300 Bielsko Biała
Dabrowa
Pogoria
Jana III Sobieskiego Street 6, 41-300 Dąbrowa
Elblag
Gardens
Il. Pułkownika Dąbka 152, 82-300 Elbląg
Gdansk
Auchan
3 Szczęśliwa St., 80-176 Gdańsk
Gdansk
Alfa
41c Kołobrzeska St., 80-391 Gdańsk
Gdynia
Cliff
al. Zwycięstwa 256, 81-525 Gdynia
Gdynia
Riviera
Kazimierza Górskiego Street 2, 81-304 Gdynia
Gorzow
Askana
al. Konstytucji 3-go maja 102, 66-400 Gorzów
Grudziądz
Grudziądz Gallery
45 Konarskiego St., 86-300 Grudziądz
Jelenia Góra
Sudecka
al. Jana Pawła II 51 , 58-506 Jelenia Góra
Kalisz
Amber
82 Górnośląska St., 62-800 Kalisz
Kalisz
Rainbow
3 Maja St. 1, 62-800 Kalisz
Katowice
Libero
229 Kościuszki St., 40-600 Katowice
Kielce
Crown
26 Warszawska St., 25-312 Kielce
Kielce
Echo
20 Swietokrzyska Street, 25-406 Kielce
Koszalin
Forum
1 Paderewskiego St., 75-736 Koszalin
Koszalin
Emka
20 Jana Pawła II Street, 75-752 Koszalin
Krakow
Serenade
41 Bora Komorowskiego St., 31-416 Kraków
Krakow
Bonarka
11 Kamieńskiego St., 30-644 Kraków
Krakow
Krakowska
5 Pawia St., 31-154 Krakow
Krakow
Kazimierz Gallery
34 Podgórska St., 31-536 Kraków
Klodzko
Fortress
Noworudzka Street 2, 57-300 Klodzko
Leszno
Leszno Gallery
al. Aleje Konstytucji 3 Maja 12, 64-100 Leszno
Lubin
Cuprum Arena
20 General Władysława Sikorskiego St., 59-300 Lubin
Lublin
Vivo
al. Lubelska 2, 20-108 Lublin
Mielec
Navigator
Powstańców Warszawy Street 4, 39-300 Mielec
Olsztyn
Warminster
26 Tuwima St., 10-748 Olsztyn
Olsztyn
Aura
Piłsudskiego 16 Street, 10-576 Olsztyn
Opole
Solaris
pl. Kopernika 16, 45-040 Opole
Opole
Caroline
154 Wrocławska St., 45-835 Opole
Ostrów
Ostrovia
120 Kaliska St., 63-400 Ostrów Wielkopolski
Piotrków Trybunalski
Focus
ul Słowackiego 123, 97-300 Piotrków
Saw
Vivo
26 14-go Lutego St., 64-920 Pila
Poznan
Plaza
3 Drużbickiego St., 61-693 Poznań
Poznan
Posnania
1 Pleszewska St., 61-136 Poznan
Plock
Vistula
144 Wyszogrodzka St., 09-410 Plock
Rumia
Rumia
Grunwaldzka 108 Street, 84-230 Rumia
Stalowa Wola
Vivo
42 Chopina St., 37-450 Stalowa Wola
Suwałki
Plaza
Generała Józefa Dwernickiego 15 Street, 16-400 Suwałki
Szczecin
Galaxy
al. Wyzwolenia 18/20, 70-554 Szczecin
Szczecin
Griffin
32 Wiosenna Street, 70-807 Szczecin
Tarnów
Gemini
127 Nowodąbrowska St., 33-100 Tarnów
Tomaszów Mazowiecki
Tomaszow
ul. Warszawska 1, 97-200 Tomaszów Mazowiecki
Tychy
Gemini
2C Towarowa St., 43-100 Tychy
Warsaw
Młociny
Zgrupowania AK Kampinos Street 15, 01-943 Warsaw
Warsaw
Northern
17 Światowida St., 03-144 Warsaw
Warsaw
Sadyba Best Mall
31 Powsińska St., 02-903 Warsaw
Warsaw
Galeria Mokotów
12 Woloska St., 02-675 Warsaw
Warsaw
Ursynów Centre
427 Pulawska St., 02-801 Warsaw
Warsaw
Redoubt
al. Jerozolimskie 148, 02-326 Warsaw
Warsaw
Zlote Tarasy
59 Złota St., 00-120 Warsaw
Warsaw
Arcadia
al. Jana Pawla II 82, 00-175 Warsaw
Warsaw
Wola Park Level 1
124 Górczewska St., 01-460 Warsaw
Warsaw
Wola Park Level 0
124 Górczewska St., 01-460 Warsaw
Wroclaw
Tesco
Czekoladowa Street 9, 55-075 Bielany Wrocławskie
Wroclaw
Dominican
pl. Dominikański 3, 50-159 Wrocław
Wroclaw
Pasaż Grunwaldzki
pl. Grunwaldzki 22, 50-363 Wrocław
Wroclaw
Auchan
6 Francuska Street, 55-040 Kobierzyce
Wroclaw
Borek
Hallera Street 52, 50-984 Wroclaw
Zabrze
Platanus
pl. Teatralny 12, 41-800 Zabrze
Zielona Góra
Focus
17 Wrocławska St., 65-427 Zielona Góra
Lodz
Tulip
94 Piłsudskiego St. , 92-202 Łódź
Lodz
Manufaktura
5 Karskiego St., 91-071 Lodz
Inowrocław
Czas na Herbatę
16 Wojska Polskiego St., 88-100 Inowrocław
Torun
Czas na Herbatę
90 Wladyslaw Broniewski St., 87-100 Torun
Torun
Czas na Herbatę
Żółkiewskiego 15 Street, 87-100 Toruń
Torun
Czas na Herbatę
8 Olsztynska St., 87-100 Torun
Bydgoszcz
Czas na Herbatę
1 Kruszwicka St., 85-110 Bydgoszcz
Brands
Czas na Herbatę
1 Józefa Piłsudskiego St., 05-270 Marki
Warsaw
Czas na Herbatę
15 Głębocka St., 03-287 Warsaw
Siedlce
Czas na Herbatę
74 Józefa Piłsudskiego St., 08-110 Siedlce
Lublin
Czas na Herbatę
88 Aleja Spółdzielczości Pracy, 20-147 Lublin
Zamosc
Czas na Herbatę
10 Przemysłowa St., 22-400 Zamość
Lublin
Czas na Herbatę
13 Lipowa St., 20-020 Lublin
Warsaw
Czas na Herbatę
Jubilerska St. 1/3, 04-190 Warsaw
Wolomin
Czas na Herbatę
2 Geodetów St., 05-200 Wolomin
Warsaw
Czas na Herbatę
72 Targowa St., 03-734 Warsaw
Pruszkow
Czas na Herbatę
19 Sienkiewicza St., 05-800 Pruszków
Ząbki
Czas na Herbatę
23 Powstańców Street, 05-091 Ząbki
Warsaw
Czas na Herbatę
Kazimierza Szpotańskiego Street 4, 04-760 Warsaw
Piaseczno
Czas na Herbatę
46 Pulawska St., 05-500 Piaseczno
Warsaw
Czas na Herbatę
Połczyńska 4 Street, 01-258 Warsaw
Warsaw
Czas na Herbatę
Sławoja-Składkowskiego St. 4 lok.R32, 02-497 Warsaw
Warsaw
Czas na Herbatę
Powstańców Śląskich Street 126 lok. 14, 01-466 Warsaw