Regulations of the loyalty card

Regulations of the Loyalty Program Loyalty Card of Time for Tea.

§ 1 Subject matter of the Regulations

This document defines the rules of operation of the Loyalty Program Regular Customer Card, abbreviated as KSK, and the conditions of participation in the Program, including the rights and obligations of the Organizer, the Participant, the rules for granting discounts and information about other benefits associated with participation in the Program.

§ 2 Definitions

Terms used in these Regulations shall be understood as follows:

Program or Loyalty Program Karta Staliego Klienta KSK - loyalty program for customers of the network of stores Czas na Teara conducted by the Organizer under the terms of the Regulations.
Regulations - this document setting out the terms and conditions of the KSK Loyalty Program, including the terms and conditions for the use of discounts and the course of the complaint procedure;
Registration - the process of the Participant's joining the Program as detailed in § 5 paragraphs 2 and 3 of the Regulations, completed by the Participant's receipt of the welcome message indicated in § 5 paragraph 5 of the Regulations.
Organizer - KSK Organizer - PROGRESSIVE sp z o. o. with its registered office at 5 Sosnowiecka Street, Wrocław (postal code: 52-008), NIP 8992984184, REGON 527610437. Contact with the Organizer in all matters related to the Program is possible at e-mail address: stalyklient@herbata.net.
Participant - an adult natural person with full legal capacity, who is a Consumer within the meaning of these Regulations, who joined the Program.
Consumer - a natural person within the meaning of Article 22 (1) of the Act of April 23, 1964. - Civil Code, as well as a natural person entering into a contract directly related to his/her business activity, when it is clear from the content of the contract that it does not have a professional character for him/her - only in the case and to the extent that, in accordance with generally applicable laws, the relevant provisions concerning the consumer apply to such a person.
Standard discount on KSK card - 10% discount on weighted teas; 5% discount on other Tea Time assortment for purchases made at Tea Time Stores;
Discount on Gold Card Discretionary Card - 20% discount on weighted teas; 10% discount on other Tea Time assortment on purchases made at Tea Time Stores.
Special offers, privileges - promotional actions and other benefits indicated in the Regulations granted to Participants due to their participation in the Program granted by the organizer consisting in granting additional discounts or other benefits to the Participant. Promotional offers do not combine with other promotions, unless expressly indicated otherwise.
KSK Standard Card / Gold Card- a loyalty card in the form of an intangible medium (Wallet Pass), having a unique identification number, assigned to a given Participant. The card is saved by the Participant in the Google Pay application (for an Android phone user) or Apple Wallet (for an iPhone phone user). The Czas na Herbatê Loyalty Card entitles the Participant to receive discounts or other benefits optionally specified by the organizer. The Card may also take the form of a tangible medium, provided that the Organizer provides such functionality.
POK - Czas na Herbatê stationary store - a showroom of the Czas na Herbatê brand in the territory of the Republic of Poland and a selected franchise store of the Czas na Herbatê brand. The current list of Time for Tea branded stores honoring Time for Tea Loyalty Cards can be found at: www.czasnaherbate.net;
E-Store - the Organizer's sales platform available at the net address or any other external platform through which the Organizer offers the sale of Products, enabling the placement of Orders at a distance, under the terms and conditions specified in separate regulations.
Order - the purchase of a Product or Service at the POK or E-Store, which may result in the granting of discounts, or other actions and activities, which will be announced by the Organizer in advance.
Product - a movable item available at the POK or E-Store within the meaning of Article 45 of the Act of April 23, 1964. - Civil Code, being the subject of a sales contract or a Service provided by the Organizer for a fee.
Service - an activity or set of activities provided by the Organizer to the Participant for a fee, excluding transportation services. For the purposes of these Regulations, "Product" shall also mean "Service", unless the context clearly indicates otherwise.

§ 3 General provisions

Territorial scope. The program is conducted in the territory of the Republic of Poland.
Purpose of the Program. The purpose of the Program is to reward Participants who purchase Products from a POK or E-Store and meet the requirements set forth in the Terms and Conditions.
Free nature of participation in the Program. Participation of the Participant in the Program is free of charge, with the condition of receiving the benefit being the purchase of the Product or Services at the E-shop or POK.
Voluntary participation. Participation in the Program is voluntary. A participant may terminate participation in the Program at any time in the manner and under the conditions set forth in § 9 of the Regulations.
Moment of joining the Program. Joining the Program is possible at any time during the duration of the Program, subject to the distinctions resulting from the next sentence. It is not possible to join the Program during the period from the time the Organizer informs in the manner indicated in the Terms and Conditions about the termination of the Program until the termination of the Program.
Obligation to comply with the law. The participant is obligated to participate in the Program in a manner consistent with the provisions of applicable law, the provisions of the Regulations, as well as the customs and rules of social coexistence accepted in the field.
Prohibition on abuse of rights. The Participant is obliged not to abuse the rights granted to him/her by the Organizer or by law, in a manner that is contrary to the social and economic purpose of a given right or to the principles of social intercourse. The Participant is also obligated to act in good faith.

§ 4 . Benefits of participating in the Program.

Under the terms of the Regulations and subject to the fulfillment of certain conditions, upon joining the Program, a Participant may receive:

Standard discount on KSK card - 10% discount on weighted teas; 5% discount on other Tea Time assortment for purchases made at Tea Time Stores;
Discount on Gold Card Discretionary Card - 20% discount on weighted teas; 10% discount on other Tea Time assortment on purchases made at Tea Time Stores.
Until the end of the current year, i.e., 2025, Participants with a paper KSK card are entitled to use their discounts under the current rules. From the new year:
The participant retains the right to the discount even if he or she does not have the application or physical card, the condition is to register by providing the employee of the POK with a phone number or email address, the discount will be calculated after verification of customer data.
As a benefit, the Participant is entitled to a Discount upon presentation of the Regular Customer Card. The Regular Customer Card is not an electronic payment or monetary instrument, nor is it a payment card.
The discount cannot be exchanged for cash.
The discount is granted only on the first retail price of Time for Tea goods. The discount does not combine with other promotions or discounts on Time for Tea merchandise in Time for Tea Stores, unless otherwise stated in the terms and conditions of a particular promotion.
In order to accrue the Discount, you must present your Loyalty Card to the cashier before selecting a form of payment for your purchases.
In the case of return of goods for reasons other than those arising from the Law on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827), in the purchase of which the customer used the Regular Customer Card, the customer will only receive a refund of the price actually paid.
The Participant is also entitled to participate in special actions, including special promotions, intended exclusively for Program Participants.
Participation in the Program also includes providing the Participant with information about promotions, offers, products of the Czas na Teara brand, including special offers, as well as events and marketing actions organized by the Czas na Teara brand. The Participant will receive the indicated information through the means of communication provided by the Participant.
Sending commercial information, including about promotions, offers, products, as well as events and actions organized by Czas na Teara brand to the e-mail address provided, or sms, requires the consent of the Participant in accordance with Article 10 of the Law on Providing Services by Electronic Means.
The use of telecommunications terminal devices (e.g., computer, telephone or other mobile devices) and automatic calling systems by Time for Tea brand for the purposes of direct marketing using the email address provided, requires the Participant's consent in accordance with Article 172 of the Telecommunications Law.
Sending to the Participant any commercial information and information sent for direct marketing purposes to the provided e-mail address may take place if the Participant has given both consents mentioned above as to the given method of communication.
The Participant should notify the Organizer of any change in his/her personal or contact information provided in the Loyalty Card Program Enrollment Form.

§ 5 Conditions for joining the Program

Commencement of the Program. The Participant may join the Program during the period from 15-02-2024 until the date the Organizer informs the Participant of the termination of the Program in the manner specified in 9 § 2 of the Regulations.
Minimum technical requirements. In order to join and participate in the Program, it is necessary for the Participant to have an iPhone with the latest Wallet App installed or an Android phone with the latest Google Pay app installed, as well as access to the Internet.
Ways to join the Program. Participant may join the Program in any of the following ways by:
- 1. self-filling and submitting the registration form available on the dedicated page in the AppStore and Google Play applications
- 2. submitting an instruction to join the Program to the Organizer's representative at the POK after completing the form for joining the KSK program .
Processing of Participant's Personal Data. Joining the Program requires the Participant to provide the following current and true personal information in the form of name, surname, telephone number and e-mail address. By joining the Program, the Participant should give his/her consent or consents to marketing contact, in order to receive current information about attractive promotions and additional benefits, by means of electronic communication to the e-mail address, or telephone number provided, including the use of telecommunications terminal devices (computer, telephone, other mobile devices) and automatic calling systems for direct marketing purposes. Detailed information on the processing of the Participant's personal data can be found in the Privacy Policy, attached as Appendix 1 to the Regulations.
Welcome email. Immediately after performing the steps indicated in § 5.3 of the Terms and Conditions, the Organizer sends the Participant a welcome e-mail, which contains step-by-step instructions on how to plug in the Card in the appropriate application on the Participant's phone. The Participant who has an Android phone should click on the link in the e-mail. A Participant who has an iPhone phone will find the Card in an attachment to the message received. The welcome email also contains the current Terms and Conditions and Privacy Policy.

§ 6 Termination of Participant's participation in the Program

Indefinite duration of the Program. The duration of the Program is indefinite.
Termination of Participation by the Organizer. For valid reasons, participation in the Program may be terminated to the Participant by the Organizer with immediate effect. Valid reasons justifying termination of participation in the Program are considered to be material (flagrant) violations of the Regulations. A significant (gross) violation of the Regulations may be considered in particular a violation of § 3 section 7 and § 5 section 4 of the Regulations, deliberate action to the detriment of the Organizer, fraud or abuse. A flagrant violation of the Regulations is understood in particular, but not exclusively: providing by the Participant within the scope of participation in the Program personal data of a third party in order to impersonate such a person, or performing sham transactions aimed at obtaining by the Participant a financial or other benefit. Termination takes place by sending an e-mail message indicating the reason for termination of participation in the Program, with simultaneous blocking of the Card and termination of other benefits as specified in the regulations.
Termination of participation by the Participant without cause. Participant may terminate participation in the Program at any time, without cause, by submitting a statement to that effect, via email to: [stalyklient@herbata.net], by clicking on the "Unsubscribe from the Program" link included in the welcome message received The termination is effective immediately upon receipt, no later than 7 days.
Participation in the Program also ceases if the customer revokes his/her consent for the Organizer to process his/her personal data in accordance with Section. 5 of the Regulations.
Effects of termination. In the case described in 5 above, the Participant's Card is blocked.

§ 7 Rules for filing and handling complaints and liability

Complaint period. Complaints regarding the rules and course of the Program may be submitted to the Organizer during the duration of the Program and 3 months after its completion. The expiration of the period indicated in the preceding sentence does not mean the expiration of claims and does not affect the right to pursue any claims through judicial or extrajudicial proceedings. A claim may be filed:
1. by e-mail to: stalyklient@herbata.net;
2. by traditional mail by sending a letter to the address of the Organizer's headquarters with the note "Loyalty Program Time for Tea";
3. In person at any POK.
Scope of the complaint. The complaint should contaiń the data of the complainant - his/her name, e-mail address or mailing address to which a response is to be sent, and a description of the circumstances forming the basis̨ of the complaint.
Complaint processing. The time limit for processing a complaint is 30 days from the date of its receipt. In the event that the consideration of a filed complaint requires additional actions, the time for its consideration may be extended accordingly, of which the person who filed the complaint will be informed by a separate message within the aforementioned period.
Method of informing about the complaint processing. Information on the processing of the complaint will be provided to the Participant in accordance with his/her choice indicated when submitting the complaint - by e-mail or by postal mail. The complaint may be submitted electronically to the address: stalyklient@herbata.net or in writing to the address: PROGRESSIVEsp z o.o., 5 Sosnowiecka Street, 52-008 Wrocław.
No restrictions on consumer rights. Participation in the Program does not affect the rights granted to the Participant under the law, including, in particular, those arising from the Participant's status as a consumer within the meaning of the Civil Code.
Exclusion and limitation of liability. To the extent permitted by applicable laws and regulations, the Organizer shall not be liable for the inability to exercise the rights arising from participation in the Program caused by force majeure, causes attributable to the Participant, including malfunction of the Wallet Application or Google Pay application.
The Organizer will process the personal data of the complainant only in connection with the complaint procedure, and once the complaint procedure is completed, the personal data will be deleted.

§ 8 Amendments to the Regulations

Circumstances of changing the Regulations. The Organizer reserves the right to change the Terms and Conditions in the event of the occurrence of at least one of the important reasons indicated below:
1. change in the laws governing the conduct of the Program affecting the mutual rights and obligations of the Participant and the Organizer;
2. the need to adapt the rules of the Program to orders, rulings, provisions or guidelines resulting from a decision of a public administration body competent in the scope of the Organizer's operations or a court ruling applicable to the Organizer's operations affecting the mutual rights and obligations of the Participant and the Organizer;
3. change in the way the Program is conducted due to independent technical or technological reasons;
4. To increase the security of the Participant, the safe operation of the Program, to prevent abuse or to simplify the rules of the Program;
5. The economic unviability of running the Program;
6. change in the form of marketing and promotional activities conducted by the Organizer;
7. the occurrence of inaccuracies, or doubts of interpretation under the Regulations;
8. merger, division or transformation of the Organizer or change of other identification data of the Organizer indicated in these Regulations (to the extent necessary to update such data).
9. other reason, relevant from the point of view of the Organizer.
Method of informing about the change of the Regulations. The Organizer will notify Participants of changes to the Terms and Conditions for the reasons indicated in Paragraph 1 at least 30 days in advance by making the new content of the Terms and Conditions available to Participants using email or sms or push, or by informing on the website www.czasnaherbate.net.
Effectiveness of the amended Regulations. The amendment to the Regulations is binding on the Participant if the Participant, after receiving information about the amendment to the Regulations, does not terminate his/her participation in the Program within the period indicated in paragraph 2 above. This does not affect the Participant's right to cancel participation in the Program at any time and without giving reasons. The changes will be effective 30 days after the Participants are informed of the changes.

§ 9 Termination of the Program

Circumstances of termination of the Program. The Organizer reserves the right to terminate the Program, stopping periodically, in the event of the occurrence of at least one of the valid reasons indicated below:
1. a change in the law governing the conduct of the Program affecting the mutual rights and obligations of the Participant and the Organizer in such a way that it makes it objectively necessary to terminate the Program;
2. the need to adapt the rules of the Program to orders, rulings, provisions or guidelines resulting from a decision of a public administration body competent for the conduct of the Program by the Organizer or a court ruling applicable to the scope of the Organizer's activities affecting the mutual rights and obligations of the Participant and the Organizer in such a way that it makes it objectively necessary to terminate the Program;
3. objective economic unprofitability of running the Program, or without stating the reason, with the principle of informing about the termination of the Program;
4. replacement of the Program with another equivalent form of marketing and promotional activities by the Organizer.
Method of informing about the termination of the Program. Participants will be informed of the Organizer's decision to terminate the Program well in advance, in no case less than 30 days prior to its scheduled termination, via email or by posting information on the website: www.czasnaherbate.net.

§ 10 Out-of-court procedures for handling complaints and investigating claims, and rules of access to these procedures

Information on amicable resolution of a dispute. A dispute arising from an agreement between a Participant and the Organizer may be resolved amicably through out-of-court consumer dispute resolution proceedings. Participation of the Organizer in the proceedings for out-of-court resolution of consumer disputes is voluntary, and the information provided below does not constitute an obligation for the Organizer to participate in such proceedings. If the dispute has not been resolved following a complaint filed by the Participant, the Organizer will each time provide the Participant with a statement on paper or other durable medium of its intention to apply for out-of-court consumer dispute resolution proceedings, or its consent to participate in such proceedings, or its refusal to participate in out-of-court consumer dispute resolution proceedings. If the Organizer has not made any statement, it shall be deemed to agree to participate in the proceedings for out-of-court resolution of consumer disputes.
Trade Inspection. Under the rules set forth in the Act of December 15, 2000 on Trade Inspection, a dispute over property rights arising from the agreement concluded between the Participant and the Organizer may be submitted to the settlement of permanent arbitration courts at the provincial inspectors of Trade Inspection at the request of the Participant.
Trade Inspection Actions. Under the rules set forth in the Trade Inspection Act of December 15, 2000, if the nature of the case warrants it, the Provincial Inspector of Trade Inspection shall take actions aimed at an out-of-court resolution of a civil law dispute between a consumer and an entrepreneur by enabling the parties to bring the positions of the parties together to resolve the dispute, or by presenting the parties with a proposal to resolve the dispute. Proceedings are initiated at the request of the Participant, submitted to the Provincial Inspector with jurisdiction over the place of business of the Organizer.
Free consumer counseling. The participant may also turn to the district (city) consumer ombudsman, whose tasks include, in particular, the provision of free consumer advice and legal information on the protection of consumer interests, as well as acting for entrepreneurs in matters of protection of consumer rights and interests.
Other legal information. The rules and procedures for access to out-of-court resolution of consumer disputes are defined separately in the law (including, in particular, the Law of September 23, 2016 on out-of-court resolution of consumer disputes) or in the regulations applied by entities authorized in the resolution of consumer disputes, in particular, in the rules and regulations in force at these entities. The Participant may also obtain information about out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures, on the websites of district (city) consumer ombudsmen, social organizations, provincial trade inspection inspectorates, social organizations whose statutory tasks include consumer protection and the Office of Competition and Consumer Protection (in particular: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php).
ODR Platform. Pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on ODR in consumer disputes), a Participant may file a complaint via the ODR online platform (https://ec.europa.eu/consumers/odr/)

§ 11 Final provisions

Availability of Regulations. The full Terms and Conditions are available on the website at: [www.czasnaherbate.net] and on the KSK app.
Governing Law. The laws of the Republic of Poland shall govern these Terms and Conditions and the conduct and participation in the Program, and the courts of common law in the Republic of Poland, unless otherwise provided by mandatory provisions of law.
Choice of law and consumer rights. The choice of Polish law under the Terms and Conditions does not deprive a Participant who is a consumer of the protection granted to him/her under the provisions that cannot be excluded by agreement between the Organizer and the Participant under the law that would be applicable under the relevant regulations in the case of the choice of law. Appendix No. 1 Privacy Policy of the KSK Loyalty Program.
1. Data Protection Statement This document contains all legally required information regarding our processing of your personal data in connection with the KSK Loyalty Program. All data from you are collected on the basis of their voluntary submission. In the course of registration for the Program, we inform you which data (listed in the registration form) are necessary for the performance of services and indicate which data in the form are additional data, not affecting the suspension of the registration process. Our goal is to enable you to safely use the services we offer. Therefore, we ask you to carefully read the summary below, informing you how we process your data. You can be assured that your data will be processed in a transparent and fair manner, and that we will make every effort to treat your data carefully and responsibly.
2. Personal Data Administrator The Administrator of your personal data processed in connection with your participation in the Program is Progressive sp. z o.o., which is the entity that, in accordance with the RODO, decides on the ways and purposes of processing your personal data. The Administrator can be contacted by:
  1. by mail, to the address: PROGRESSIVE sp. z o.o., 5 Sosnowiecka Street, 52-008 Wrocław;
  2. By email, to: stalyklient@herbata.net.
3. Scope of Data Processed In connection with your participation in the Program, we may process such data as your name, surname, e-mail address, telephone number, mailing address.
Purposes of data processing We process data for the following purposes:
1. To answer your questions through the communication channels we offer,
2. Improving the functionality of the software enabling the operation of the Loyalty Program,
3. maintain a history of activities and benefits realized through the Program, in particular discounts
4. the collection of statistics relating to the use of the Loyalty Program, including, in particular, reporting, marketing research, planning the development of the offer, products or networks of the Time for Tea brand, development work in the information systems of the Time for Tea brand;
5. Ensuring network and information security;
6. provide information on current promotions, services, news, events, actions of the Czas na Têbatê brand, special offers (including only for participants) through e-mails, newsletters, push messages, text messages
7. conduct marketing activities through profiling by matching commercial offers and promotions to your preferences;
8. To perform activities aimed at concluding a contract, to conclude and perform a contract the subject of which is the implementation of the Loyalty Program,
9. Fulfillment of fiscal obligations under the law (issuance and storage of accounting documents),
10. Complaint handling for all services provided,
11. assert or defend against claims.
12. Preparation of promotional offers based on the processed data, e.g. transaction history, purchase preferences.
13. service support, including by adjusting it to the needs arising from transactions, complaints, requests from Participants.
14. The Participant's personal data is provided voluntarily, although it may be necessary in order to fulfill all or some of the entitlements under the Program. The Participant is not required to provide any data, and the provision of such data is not a statutory obligation and may only be done if the Participant agrees and at the Participant's discretion.
15. Failure by the Participant to provide personal data or to express any of the consents specified in the Loyalty Card Program Accession Form does not result in any negative consequences for the Participant other than inability:
  1. To take advantage of the Privileges of the Program (Discount);
  2. receive information about promotions, products, including services, events, actions, including special offers (including those available only to Program Participants) through, for example, e-mail, newsletters, push messages, text messages
Legal basis The legal basis for processing your personal data is:
1. Your consent, which you give: by contacting us with a question about the operation of our services, by checking the appropriate checkbox or by accepting the statement about receiving marketing information through a given communication channel (SMS, e-mail);
2. Necessity of performing activities aimed directly at the conclusion of the contract and the conclusion and performance of the contract - data provided by you in connection with the Registration to the Loyalty Program;
3. Implementation of the legal obligation under the provisions of the Law on Value Added Tax and the Tax Ordinance consisting in the proper issuance of an accounting document and its storage for the period required by currently applicable tax regulations - data provided to the extent necessary for the issuance of an accounting document;
4. our legitimate interest, which is to secure the right to assert or defend against possible claims, to conduct marketing activities, in particular by maintaining company social media accounts in order to take care of the popularization of our brand, to collect statistics and analysis related to the use of the Program.
Voluntariness of providing data Providing your personal data is voluntary, but necessary for the purpose for which the data is required. For example, if you want to receive marketing information from us, you should give your consent. If you want to use the Program, it is necessary to provide the data necessary to conclude a contract. It is mandatory to provide data necessary to fulfill the legal obligation to issue the corresponding accounting document.
Data processing period We will process your data for the following period:
1. data processed on the basis of consent - for the validity of the consent, until it is withdrawn;
2. data processed in connection with the conclusion of a contract - for the duration of the contract, and then for the statute of limitations for possible claims of 6 years;
3. data processed in connection with the implementation of a legal obligation - for a period of 5 years from the end of the calendar year in which the accounting document was issued;
4. data processed on the basis of our legitimate legal interest - for the period necessary to fulfill the purpose, but no longer than the expiration of the statute of limitations for possible claims under generally applicable laws.

Entitlements

The participant has the right to access the content of his/her personal data, to correct it, to transfer it, to withdraw any consent to the processing of his/her personal data expressed in the Regular Customer Card program accession form at any time without giving reasons, to limit processing, to transfer, to delete, to obtain a copy, to file a complaint with the President of the Office for Personal Data Protection in Warsaw.
Withdrawal of consent does not affect the lawfulness of data processing carried out on the basis of consent before its withdrawal.
A Program participant has the right to object to the processing of his/her personal data:
1. when there are reasons related to the particular situation of the Participant and the processing of the data is based on the basis of necessity for purposes arising from the legitimate interests of the Administrator or
2. at any time when the data is processed for direct marketing purposes (i.e., against providing the Participant with information about promotions, offers, products, including services, actions and events), however, once an objection to the processing of data for marketing purposes is raised, the data may no longer be processed for such purposes.
A participant may exercise the rights referred to in Section 10ab above at any time by making an appropriate request.
A participant may make the requests referred to in Section 10ab above to the Administrator by submitting a written statement:
1. Salon employee;
2. By email, to: stalyklient@herbata.net;
3. by mail, to the address: PROGRESSIVE sp z o.o., 5 Sosnowiecka Street, 52-008 Wrocław.
The Administrator is obliged to provide the Participant with information on the actions taken in connection with the requests referred to in Section 10ab above without undue delay, and in any case within one month of receiving the request. If necessary, the period referred to in the preceding sentence may be extended for another two months due to the complexity of the request or the number of requests. Within one month of receipt of the request, the Administrator shall inform the Participant of such extension of the deadline, stating the reasons for the delay.
If the Administrator does not take action on the Participant's request referred to in Section 10ab above, the Administrator shall immediately - no later than one month after receiving the request - inform the Participant of the reasons for not taking action and the possibility of filing a complaint with the President of the Office for Personal Data Protection and availing of legal remedies before the Court.
If the Administrator has reasonable doubts about the identity of the Participant, in connection with the request, the Administrator may ask the Participant to provide additional information necessary to confirm it.
The Administrator shall provide the information referred to in Section 8 f-h above in writing, at the Administrator's option:
1. by registered mail to the postal address provided by the Participant;
2. electronically to the email address provided by the Participant; except in cases where:
  1. The Participant communicated his request electronically and did not request that the Administrator provide information in another form - then the Administrator provides information to the e-mail address provided by the Participant;
  2. The participant requested the Administrator to provide information orally, and his identity was confirmed by other means - then the Administrator provides information orally.
3. All communications and actions taken by the Administrator in connection with the Participant's requests referred to in Section 10ab and above are free of charge. However, if the invoked requests are manifestly unreasonable or excessive, e.g. due to their continuing nature, the Administrator may: a) charge a reasonable fee, taking into account the administrative costs of providing the information, communication or taking the requested action, or, b)refuse to act on the request.
4. The Administrator shall inform any recipient to whom the Participant's data has been disclosed about the rectification or supplementation or deletion or restriction of the processing of the Participant's personal data, which it has done in fulfillment of the Participant's request. The Administrator is not obliged to provide such information only if it proves impossible to do so (e.g., the company has been liquidated) or if it will require disproportionate effort (the data was disclosed many years ago and despite attempts, it has not been possible to contact the recipient).
5. Upon the Participant's request, the Administrator shall inform the Participant of the recipients whom the Administrator has notified of the rectification or deletion or restriction of the processing of the Participant's personal data, as well as the recipients whom the Administrator has failed to notify. The above rights are exercised under the terms and subject to the exceptions provided for in the RODO. If you wish to exercise the above rights, in particular if you wish to withdraw your consent, or if you have any questions or concerns about your rights, please contact us by email at: stalyklient@herbata.net or by sending a letter directly to the Organizer's registered address. Withdrawal of consent does not affect the legality of data processing performed on the basis of consent before its withdrawal.
6. Recipients of the data The recipients of the personal data will be our Trusted Partners and the Organizer - entities providing legal, accounting, tax services, as well as IT service providers for data hosting and business mail services. Organizer Progressive sp. z o.o., where data may be shared:
  1. PROGRESSIVE's employees and associates who need access to Participants' data to perform PROGRESSIVE's obligations under the Program;
  2. other entities not listed below that process Participant's personal data on behalf of PROGRESSIVE and participate in the execution of the Program, i.e..:
    1. subcontractors assisting PROGRESSIVE in the operation and execution of the Program, such as in the handling of correspondence or in the process of serving Participants or operating Time for Tea Stores;
    2. advertising agencies and other entities intermediating in the sale of Time for Tea brand products or organization of marketing campaigns;
    3. entities operating PROGRESSIVE's ICT systems or providing PROGRESSIVE with ICT tools;
    4. entities providing PROGRESSIVE with consulting, advisory, auditing services or legal, tax, accounting assistance;
    5. research agencies acting on behalf of PROGRESSIVE;
  3. other administrators being: (i)
    1. advertising agencies and entities cooperating in the organization of marketing campaigns or in the conduct and operation of the Program, including the operation of the Czas na Teara Stores - in order to settle the remuneration due to them;
    2. entities conducting postal or courier services. Our Trusted Partners are:
      - Loyise sp. z o.o. sp. komandytowa
      - LoyRise sp. z o.o. Spartavity sp. z o.o.
      - Sparta Loyalty limited liability company
      - Vercom S.A. (Serwersms.pl provider)
      - Orange Polska S.A. Poland
      - T-Mobile Poland S.A. Poland
      - P4 Sp. z o.o. (Play) Poland
      - Polkomtel Sp. z o.o. (Plus GSM)Poland
      - H88 S.A. Poznan, Poland
      - Hetzner GMBH
No processing outside the EEA Participant data will not be processed outside the European Economic Area.
Profiling Your personal data will be subject to profiling in order to tailor promotions or commercial offers to your personal preferences.
Final Provisions As an administrator, we reserve the right to change the Policy in the future - this may occur for important reasons, such as, but not limited to, changes in applicable laws, particularly in the area of personal data protection, telecommunications law, electronic services and regulating consumer rights, affecting our rights and obligations or the rights and obligations of the Participant, as well as in connection with the development of functionality or electronic services dictated by advances in Internet technology, including the use/implementation of new technological or technical solutions affecting the scope of the Policy.